Break-fix is broken: why restaurant IT support must go proactive
Tuesday, 23 June 2026
For restaurants, break-fix IT support is a false economy because the unplanned downtime, lost covers, and reputational damage it creates almost always cost more than a fixed-fee, proactive managed IT service over the course of a year. Imagine an 11-site casual dining group where two venues lose their POS and network just after the first
- Published in IT Support, Managed IT
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Restaurant PCI DSS Demystified: Payment Security for Single and Multi‑Site Operators
Tuesday, 16 June 2026
Many restaurant operators assume their payment provider’s compliance covers the whole business. It does not. If your restaurant takes card payments, PCI DSS – the Payment Card Industry Data Security Standard – applies to you, whether you run one site or twenty. That assumption often leaves gaps in restaurant payment security and PCI DSS compliance.
- Published in Cyber Security
When Cybercrime Becomes an Economy: How Internet Growth Turned Attacks into a Trillion‑Dollar Industry
Friday, 29 May 2026
Cybercrime is a commercial ecosystem, not a collection of isolated hackers. Its growth is such that it can be measured in macroeconomic terms rather than incidents. In fact, if it were a country, the 15.6 trillion USD in projected annual losses by 2029 would make it the world’s third‑largest economy – larger than any nation except
- Published in Cyber Security
Hotel Brand Technology Mandates vs Owner Preferences: The Security Decisions You Make Before Opening Day
Thursday, 28 May 2026
When you secure a franchise with a major hotel brand, you sign up to an enormous number of operational and technology requirements. That’s a given. These shape integration complexity and support costs, but their impact on security and other IT architecture is often overlooked. If you focus only on brand compliance, PMS choice and WiFi performance, you
- Published in Cyber Security, IT Support, Managed IT
Apple Silicon AI for Small Business: What Works Now
Friday, 22 May 2026
Until fairly recently, if you wanted serious operational capability, you hired it. You brought in people to run reports, wire systems together, automate the boring bits, and deal with support and admin. AI is not replacing good people but it is making certain kinds of work cheaper, faster and easier to access, especially for smaller
- Published in Artificial Intelligence
What passwordless really means for hotel IT
Thursday, 07 May 2026
If you walk into modern hotels in major global cities you can already see where authentication is going. Staff move between shared workstations, tablets and back-office systems using physical tokens or their phones, not passwords, and the result is a faster, cleaner and more defensible operation. We recently worked with a newly-opened 216-room extended-stay property
- Published in Cyber Security, IT Support, Managed IT




