Member Portal Retention for Membership Bodies

Thursday, 09 July 2026 by
member portal retention membership bodies
A large professional body and a volunteer-run club do not need the same member portal. They do, however, need to solve the same problem. Members must be able to join, renew, access what they are paying for and feel connected to the organization. The budget, tools and support model may be completely different, but the
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Hotel Brand Technology Mandates vs Owner Preferences: The Security Decisions You Make Before Opening Day

Thursday, 28 May 2026 by
hotel brand technology mandates vs owner preferences cyber security
When you secure a franchise with a major hotel brand, you sign up to an enormous number of operational and technology requirements. That’s a given. These shape integration complexity and support costs, but their impact on security and other IT architecture is often overlooked. If you focus only on brand compliance, PMS choice and WiFi performance, you
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Design your hotel network at the blueprint stage

Thursday, 07 May 2026 by
hotel network infrastructure blueprint
When a new hotel is close to sign-off, most of the attention goes to what guests will see. The rooms, the public areas, the finishes and the brand standards get picked apart in detail, while the network that will carry your guest Wi‑Fi, payments, front desk systems, room tech and building controls is too often
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Designing your hotel IT support model before you lock in the technology stack

Monday, 27 April 2026 by
hotel development design it support model before deciding technology stack
You would never sign a long‑term management agreement or flag deal without understanding operational implications, yet many hotel groups still lock in multimillion‑pound technology stacks before deciding who will keep the PMS, POS, Wi‑Fi, building systems, and guest‑facing technology running.  The right mix of in‑house, managed IT services, and hybrid support has to be defined
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Hotel IT: The Pre-Opening Technology Checklist 

Friday, 10 April 2026 by
Pre-Opening Hotel Checklist
Good hotel IT design starts with the architecture, not the fit-out. The decisions you make at the beginning – network infrastructure, cabling, and systems – will determine technology performance and costs for decades, so it’s worth investing in them upfront.  I’ve been doing this for more than 25 years and I keep seeing the same thing. The building is nearly finished. The furniture is
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The Multi-Property IT Challenge: Why Fragmented Systems Are Costing You 30% More 

Wednesday, 04 March 2026 by
hotels multi-site it challenge
Why does checking in a guest take two minutes at your flagship London property but ten minutes in Machester?  It’s easy to blame staff and tempting to think that training will simply fix the issue, but the real problem is likely the invisible patchwork of different systems, legacy contracts, and local workarounds that have accumulated over years of expansion.  Decentralized IT
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