Designing your hotel IT support model before you lock in the technology stack

Monday, 27 April 2026 by
hotel development design it support model before deciding technology stack
You would never sign a long‑term management agreement or flag deal without understanding operational implications, yet many hotel groups still lock in multimillion‑pound technology stacks before deciding who will keep the PMS, POS, Wi‑Fi, building systems, and guest‑facing technology running.  The right mix of in‑house, managed IT services, and hybrid support has to be defined
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Hotel IT: The Pre-Opening Technology Checklist 

Friday, 10 April 2026 by
Pre-Opening Hotel Checklist
Good hotel IT design starts with the architecture, not the fit-out. The decisions you make at the beginning – network infrastructure, cabling, and systems – will determine technology performance and costs for decades, so it’s worth investing in them upfront.  I’ve been doing this for more than 25 years and I keep seeing the same thing. The building is nearly finished. The furniture is
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The Multi-Property IT Challenge: Why Fragmented Systems Are Costing You 30% More 

Wednesday, 04 March 2026 by
hotels multi-site it challenge
Why does checking in a guest take two minutes at your flagship London property but ten minutes in Machester?  It’s easy to blame staff and tempting to think that training will simply fix the issue, but the real problem is likely the invisible patchwork of different systems, legacy contracts, and local workarounds that have accumulated over years of expansion.  Decentralized IT
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Safeguarding Guest Data: A Crucial Imperative for the Hospitality Industry

Tuesday, 12 September 2023 by
safeguarding hotel guest data
In today’s digital age, data has emerged as a priceless commodity, and the hospitality sector now stands at a crossroads. Beyond its traditional role of delivering remarkable service and unforgettable experiences, the industry finds itself burdened with a critical responsibility: protecting the sensitive information of its patrons. Recent cybersecurity breaches targeting key players in the
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Why hotels need 24/7 IT Support

Saturday, 03 December 2022 by
247 Hotel IT Support Cardonet
You might not know it yet, but your hotel needs 24/7 IT support. It will make your guests’ stay better, your staff’s work more fulfilling, and your hotel function even better than it already does. Here’s how. What 24/7 hotel IT support can do for your guests A stress-free stay is secured with 24/7 IT support Today’s
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Technology challenges operating hotels in different geographies

Friday, 18 November 2022 by
IT challenges operating hotels different geographies Cardonet
Technology has allowed hoteliers to extend their operations beyond the limits of national borders. Whether growth has come through opening new hotels, acquiring foreign ones, or franchising out your brand, technology has made it easier than ever to operate in different geographies. Technology means instant communication, integrated systems, and a standardized booking process for guests
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