Turning MSP reporting into a resilience dashboard: What your board needs to see
Monday, 06 July 2026
Boards are exposed to far more information technology data than they used to be. That has, however, not necessarily improved their ability to manage risk. A monthly support pack can be full of charts and service language yet leave the board with no real feel for how near the organization came to a crisis: a
- Published in IT Support, Managed IT
If Your CEO Still Won’t Use AI, You’re Already Behind
Wednesday, 24 June 2026
I am old enough to remember the days when (some) CEOs treated their PC and email as administrative clutter rather than as part of the job. They could still run a business, command a room and make the big calls, but there was always something slightly unreal about it because the machinery of the company
- Published in Artificial Intelligence
Why IT projects (usually) end in failure
Thursday, 26 May 2022
If you are finding that your IT projects seem destined for failure, don’t worry – you’re not alone. According to a Harvard Business Review study, the average IT project runs 27% over budget. That’s not even the most frightening part: one in six ends up costing more than double the initial budget, as well as taking 70% more time than anticipated.
- Published in Managed IT



