Onsite VoIP PBX Telephone System Solutions from Cardonet IT Services

Onsite Telephone System Solutions

There are many well defined use cases where having an onsite telephone system is the best solution for your business. In fact, for a long time, your only telephony option was to have a phone system located on your premises.

An onsite telephone system is perfect for businesses that need to retain complete control over their telephony systems, one that prefers a CapEX business model and one that typically doesn't have a vast number of sites.

Get an Onsite Telephone System Quote

With the continued importance of effective voice communications, it is imperative that you balance the cost, flexibility and control of an onsite telephone system compared to other hybrid and cloud options when you are looking to make the right decision for your business.

Some of the reasons that you may choose an onsite telephone system for your business include:

  • You may find that you don't have the reliable connectivity needed to support SIP trunks and VoIP technology reliably. As such, you may wish to hang on to your traditional PSTN and ISDN options, even at a time when those networks are being retired.
  • You may feel that you are not ready for a modern cloud telephony solution with an OpEX based, 'cost per user' model.
  • You may appreciate the added security of having your phone system located on your premises.
  • You may need the added flexibility that having an onsite telephone system can provide, unlocking features and functionality that many cloud providers charge extra for.
  • You could enjoy added resilience by deploying multiple trunking options, so if one method fails then you and your team have other options to communicate.

The key when choosing whether an onsite telephone system is right for you is to properly understand your business needs, highlight any potential issues and identify opportunities.

Onsite Telephone System Benefits

You enjoy more features, many of which are either not available or an added cost on a cloud platform

You have ultimate control of your system, allowing you to add features, adapt your system and react quickly when you need to. Adding users is easy, as is changing user roles. Typically, onsite telephone systems are more feature rich, allowing you to do more with your communications investment.

A reduction in your telephone system costs when averaged over many years

You may need certain features that when using other communication options such as hosted telephone solutions can be incredibly expensive. Having an onsite telephone system with all features included as standard would quickly lower your costs. Similarly, with hosted solutions you pay per user for as long as you are subscribed. With an onsite solution, you will get to a point where you have paid for all of the hardware and are just left with maintenance charges.

Maintain complete control of your infrastructure

You maintain control over your onsite telephone system infrastructure. By partnering with a trustworthy communications partner, you can ensure that it is kept secure behind firewalls, properly patched and fully upgraded.

Improving your business continuity

Typically, onsite telephone systems ensure that there is no single point of failure. SIP lines are typically backed up with analogue and ISDN lines, so should one method fail, you will still be contactable.

More than just a simple telephone system

Onsite telephone systems are now capable of handling a lot more than just voice calls. They can be used for Instant Messaging, provide Video Conferencing capabilities, provide for Presence, Visual Voicemail etc. Tools and functionality that can truly transform your communications.

Find out whether an onsite telephone system is right for your needs.

Our experienced team are well placed to help deliver the right solution for your needs.

Onsite Telephone System Features

  • Complete Call Management for transfers, diverts, conferencing, queues, menus, caller ID etc.
  • Extension Flexibility, allowing for onsite and remote working.
  • Call recording options.
  • Integrated voicemail as standard.
  • Flexibility to use a variety of handsets and headsets.
  • Integrated on-hold music and call queues.
  • Flexibility for SIP, ISDN and Analogue lines.
  • Integration with other systems and tools.
  • A leading service level agreement, backed by guarantee.
  • 24x7x365 monitoring and support.

Onsite Telephone System Options

  • Flexible management and support options.
  • Different features and functionality.
  • Multiple connectivity options.
  • Multiple security options.
  • Robust, fully managed backup and disaster recovery options.

Allowing you to do more

  • Secure your telephone system locally for added peace of mind.
  • Improve your return on investment.
  • Access a host of additional features.
  • Enjoy complete freedom to add or remove users as needed.
  • Enjoy an improved return on investment over time.
  • Improve your resiliency with connectivity options.
  • Focus your limited time and resources on other parts of your business.

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Service Desk Industry Best Managed Service Provider 2018 Cardonet IT Support

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Invest in the right onsite telephone system to keep you and your team connected

Call us on +44 203 034 2244 or +1 323 984 8908, email us at or fill out the following form to start the conversation.

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