Hotel conversion IT for adaptive reuse hotels: BMS, hotel Wi-Fi and connectivity risks
Thursday, 23 July 2026
In adaptive reuse hotels, hotel conversion IT is rarely straightforward. Developers, owners and asset managers do not buy an ex-office or student block because it is a perfect hotel building. They buy it because the numbers work – until guests arrive, the building management system (BMS) thinks it’s still an office, and hotel Wi-Fi, door
- Published in IT Support, Managed IT
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Member Portal Retention for Membership Bodies
Thursday, 09 July 2026
A large professional body and a volunteer-run club do not need the same member portal. They do, however, need to solve the same problem. Members must be able to join, renew, access what they are paying for and feel connected to the organization. The budget, tools and support model may be completely different, but the
- Published in IT Consultancy, IT Support, Managed IT
Turning MSP reporting into a resilience dashboard: What your board needs to see
Monday, 06 July 2026
Boards are exposed to far more information technology data than they used to be. That has, however, not necessarily improved their ability to manage risk. A monthly support pack can be full of charts and service language yet leave the board with no real feel for how near the organization came to a crisis: a
- Published in IT Support, Managed IT
Hotel Team Technology: Tools That Shape Guest Experience
Wednesday, 24 June 2026
Hotel team-facing technology – housekeeping management, maintenance ticketing, and staff communication platforms – directly determines whether your guest experience delivers on the promise of your brand, from day one of trading. Your hotel can have a flawless PMS and a spotless lobby – but if the housekeeper doesn’t know the room is ready to turn
- Published in IT Support
If Your CEO Still Won’t Use AI, You’re Already Behind
Wednesday, 24 June 2026
I am old enough to remember the days when (some) CEOs treated their PC and email as administrative clutter rather than as part of the job. They could still run a business, command a room and make the big calls, but there was always something slightly unreal about it because the machinery of the company
- Published in Artificial Intelligence





