Managed IT Archives

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Hotel conversion IT for adaptive reuse hotels: BMS, hotel Wi-Fi and connectivity risks

Thursday, 23 July 2026 by Raphael Waller

In adaptive reuse hotels, hotel conversion IT is rarely straightforward. Developers, owners and asset managers do not buy an ex-office or student block because it is a perfect hotel building. They buy it because the numbers work – until guests arrive, the building management system (BMS) thinks it’s still an office, and hotel Wi-Fi, door

hotel conversion IT; adaptive reuse hotels; hotel Wi-Fi; building management system; hotel refurbishment IT infrastructure; hotel commissioning; non-purpose-built hotels; hotel connectivity

Published in IT Support, Managed IT

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Freelancer Onboarding for Creative Agencies

Thursday, 23 July 2026 by Pratik Patel

Creative agencies are built on flexible talent. They lean on freelancers and contractors for motion, 3D, specialist channels, language variants, and the kind of narrow expertise that doesn’t always justify permanent headcount. This flexibility is commercially useful, but it can collide with best practice access and identity models which tend to have been designed for

Published in Cyber Security, Managed IT

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Member Portal Retention for Membership Bodies

Thursday, 09 July 2026 by Viki Asimov

member portal retention membership bodies

A large professional body and a volunteer-run club do not need the same member portal. They do, however, need to solve the same problem. Members must be able to join, renew, access what they are paying for and feel connected to the organization. The budget, tools and support model may be completely different, but the

Hotel IT Services Hotel Technology IT Services IT Support

Published in IT Consultancy, IT Support, Managed IT

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Turning MSP reporting into a resilience dashboard: What your board needs to see

Monday, 06 July 2026 by Sagi

managed it operational resilience board it support reporting

Boards are exposed to far more information technology data than they used to be. That has, however, not necessarily improved their ability to manage risk. A monthly support pack can be full of charts and service language yet leave the board with no real feel for how near the organization came to a crisis: a

IT Support Managed IT

Published in IT Support, Managed IT

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Break-fix is broken: why restaurant IT support must go proactive

Tuesday, 23 June 2026 by Raphael Waller

break fix broken why restaurant it support must go proactive

For restaurants, break-fix IT support is a false economy because the unplanned downtime, lost covers, and reputational damage it creates almost always cost more than a fixed-fee, proactive managed IT service over the course of a year. Imagine an 11-site casual dining group where two venues lose their POS and network just after the first

break-fix IT hospitality downtime managed IT services multi‑site restaurant IT proactive IT support Restaurant IT Support restaurant network monitoring restaurant POS security

Published in IT Support, Managed IT

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Hotel Brand Technology Mandates vs Owner Preferences: The Security Decisions You Make Before Opening Day

Thursday, 28 May 2026 by Raphael Waller

When you secure a franchise with a major hotel brand, you sign up to an enormous number of operational and technology requirements. That’s a given. These shape integration complexity and support costs, but their impact on security and other IT architecture is often overlooked. If you focus only on brand compliance, PMS choice and WiFi performance, you