IT knowledge bases are flexible tools which provide your IT support partner with an overview of your IT infrastructure. They help your IT partner provide you with a seamless service, they help ensure business continuity and minimise downtime. IT knowledge base documentation provides up to date information about your business and allows your IT support
IT documentation is important because it provides your IT Support Partner or IT Support Team with the right information to be able to operate, maintain, support, deliver and protect your IT infrastructure and IT investment. IT documentation is an incredibly valued resource and we have discovered that in most organisations it is poorly managed, difficult
Over the past few months, the way we work has changed drastically. Many of us are now working remotely due to Covid-19 and businesses have had to adapt to this new normal. However, there are a large number of risks associated with remote working and you need to ensure business continuity in case something happens.
As the Covid-19 pandemic continues to affect almost every country globally, the landscape of the economy and business as we know it is changing. As a result, many directors and CEOs are being forced to make huge decisions to ensure the survival of their business. Mergers and acquisitions are part of this. As with any
Launched in 2015, Microsoft’s newest Operating System (OS) Windows 10 was quickly embraced by home users, an adoption which was helped in part by the free upgrade from Windows 7 and 8. Modern and practical, Windows 10 quickly dispelled the bad memories of Windows 8 and 8.1, which were not well received by businesses. However,
In today’s day and age, a hotel is almost completely reliant on technology. Even a short period of downtime can have a huge effect on the business. According to Gartner, the average cost of IT downtime is $5,600 per minute. Of course, the actual number will depend on the size of your company and the