Providing IT Support to businesses in London and the wider UK
The importance of having a useable and tested IT disaster recovery plan
Tuesday, 01 December 2020
If the onset of Covid-19 has taught us anything, it is that we should expect and plan for the unexpected. A useable and tested IT disaster recovery plan will help ensure that you are prepared for different scenarios. It is safe to say that many, if not most, were caught short in their planning for
- Published in IT Support, Uncategorised
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The importance of hotel WiFi access points
Monday, 26 October 2020
Hotel WiFi is a vital amenity for your guests. As such, it is important to have various hotel WiFi access points strategically located throughout your hotel. A survey conducted by Statista found that 89% of hotel guests believed free and seamless internet access was important. Another survey carried out by Hotels.com found that 56% of
- Published in IT Support
IT Outsourcing due diligence checklist 2021
Thursday, 22 October 2020
We have created this comprehensive IT outsourcing due diligence checklist for you as you look to outsource your IT to help guide you as you look to make the right choice for your new IT Partner. Most businesses are reliant on an effective IT function to keep them operational and their team productive. If you
- Published in Guidance, IT Support
IT Documentation Best Practice
Monday, 19 October 2020
Understanding the importance of IT documentation and how it affects your IT Support is essential. It is just as vital to comprehend IT documentation best practices to make sure your IT documentation process is as efficient as it can be and that any and all changes are well documented as they happen. Keeping track of
- Published in IT Support
What is Shadow IT and what threats does it pose to your business?
Monday, 21 September 2020
Shadow IT is the use of IT software and hardware that is managed outside of, and without the knowledge of, your IT Support team. The risks associated with Shadow IT include: Not knowing where business data is being stored. Cloud apps being used without appropriate security. Not being able to back up or protect what
- Published in Cyber Security, Guidance, IT Support
Secure Remote Access and Remote Working in a Post- Covid-19 World
Tuesday, 08 September 2020
Remote working has become increasingly popular over the years as technology has allowed people to work efficiently away from the office. This year, the number of workers using remote access has inflated exponentially, necessitated by social distancing measures due to the pandemic. One thing has become very clear out of all this: remote working is
- Published in IT Support