Providing IT Support to businesses in London and the wider UK

Hotel Brand Technology Mandates vs Owner Preferences: The Security Decisions You Make Before Opening Day

Thursday, 28 May 2026 by
hotel brand technology mandates vs owner preferences cyber security
When you secure a franchise with a major hotel brand, you sign up to an enormous number of operational and technology requirements. That’s a given. These shape integration complexity and support costs, but their impact on security and other IT architecture is often overlooked. If you focus only on brand compliance, PMS choice and WiFi performance, you
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What passwordless really means for hotel IT

Thursday, 07 May 2026 by
what passwordless really means for hotel it
If you walk into modern hotels in major global cities you can already see where authentication is going. Staff move between shared workstations, tablets and back-office systems using physical tokens or their phones, not passwords, and the result is a faster, cleaner and more defensible operation. We recently worked with a newly-opened 216-room extended-stay property
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Restaurant Franchising and Technology: How a Brand Standard IT Model Protects Your Brand Across Every Location

Monday, 27 April 2026 by
hotel development design it support model before deciding technology stack
Restaurant franchises often grow on inconsistent technology: different POS platforms, mixed Wi‑Fi setups, and local IT providers at each site. That increases operational risk, making outages during peak service more likely, weakening PCI‑DSS and data protection controls, and complicating reporting across the franchised estate. A brand standard IT model changes this. By defining one architecture
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Designing your hotel IT support model before you lock in the technology stack

Monday, 27 April 2026 by
hotel development design it support model before deciding technology stack
You would never sign a long‑term management agreement or flag deal without understanding operational implications, yet many hotel groups still lock in multimillion‑pound technology stacks before deciding who will keep the PMS, POS, Wi‑Fi, building systems, and guest‑facing technology running.  The right mix of in‑house, managed IT services, and hybrid support has to be defined
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The small IT change that breaks a creative agency 

Tuesday, 17 March 2026 by
creative agency technology change management
Nobody sets out to wreck a launch. The team presenting to a client on Tuesday morning did not know that the shared folder had been reorganised on Monday. The person who reorganised it was genuinely trying to help. They tidied up a structure that had been bothering them for weeks, moved a handful of assets into better-named folders, and
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How reliable IT protects creative agency margin 

Tuesday, 17 March 2026 by
reliable-it-support protects creative agency margin
Creative and advertising agencies often accept fragile IT as the price of doing ambitious work. Treating IT as core delivery infrastructure, not background plumbing, is one of the fastest ways to protect margins and stop burning out your best people.   When IT holds, nobody talks about it. When it fails, everyone remembers. A file server outage during
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