When your hotel runs into IT issues, you want to ensure that your hotel’s IT Support partner will resolve the issues as quickly and efficiently as possible. One of the best indicators of a company’s reliability is how their service desk runs. In this article I will discuss the Key Performance Indicators (KPIs) and other
In this day and age, the importance of having high quality IT support for your hotel cannot be stressed enough. A hotel relies almost completely on technology, and in a business where the top priority is customer satisfaction, any glitch which could lead to unhappy customers and negative reviews is obviously something you want to
An experienced IT support company is a vital supplement to any hospitality business. Your reliance on technology means that even a small problem could become a costly, business-threatening situation. It is therefore crucial that the IT Services partner that you engage with is an expert in the hospitality field as you will rely on them
Cardonet are proud to have renewed our gold sponsorship of HOSPA for another year and look forward to working closely with Jane and her team as they continue to help Finance, Revenue Management and IT professionals in the hospitality industry develop their careers, network with colleagues and keep up-to-date with the latest hotel trends and developments.
The Great Fosters Hotel, one of our valued customers, was announced as the Hotel of the Year in England for 2018 at the annual AA Hotel and Hospitality Awards held at Grosvenor House in London last week. We would like to extend our congratulations to the friendly team for the well-deserved recognition for all of the
Last week the hotel and hospitality industries came together at Grosvenor House in London to recognise and reward the people behind some of the UK’s most excellent hotels and restaurants. We are pleased to report that it was a particularly good evening for one of our customers, Harbour Hotels, who were named as the UK Hotel