Improve Your Business Operations with Expert IT Support

Improve Your Business Operations with Expert IT Support

Cardonet IT Support provides reliable IT support and technology services that will help your business optimize the way it works and maximize potential revenue. We’ve been helping companies improve their business operations since 1999.

How Our Expert IT Support Can Help Improve Your Business Operations

Hiring outsourced IT support services could be one of the wisest decisions you ever make for your business, especially if you’re looking for sustainability and long-term growth.


Here are just a few of the ways in which our expert support services can help you improve your business operations.

  • Ensures business continuity

    In today’s tech-driven world, any form of downtime can seriously harm your business operations – and even your reputation among stakeholders. If your business processes rely on any form of offline or online system, a single glitch can cause significant delays and slow down productivity.

    Because our IT experts take a proactive approach to IT support, we can prevent the most common issues from occurring in the first place. We also apply a host of safety and security protocols to ensure that there will be little to no impact if any such issue does arise.

    Technology is constantly evolving, so even IT experts might not be able to prevent every issue that arises. However, a team of professionals with extensive IT experience on your side can very quickly find the right solutions. And if you choose an IT support team that’s available 24/7, like us at Cardonet, they can work on new and emerging threats as soon as they appear, before the impact becomes too significant to easily bounce back from.

  • Provides opportunities to optimize current processes

    Expert IT support London-wide will regularly refresh and update your systems and recommend new programmes or hardware that could help optimize your current processes. This continuous process of upgrading your systems will enhance your teams’ efficiency on an ongoing basis.

    Here at Cardonet IT Support, we understand that our clients need to stay ahead of their competition. That’s why we make sure we’re always horizon-scanning to identify the latest and forthcoming trends and products that could benefit our clients. We keep our team up-to-speed with regular training, so we can easily deploy the right tools and put the right systems in place within your business.

    That doesn’t mean these regular updates will cause your day-to-day operations to falter, though. We work behind the scenes and out of hours where necessary to make sure deployment is a breeze, and you continue to maintain your edge over your competitors.

  • Lays down a path towards future growth

    We understand that most business owners are aiming to grow their operations over time. We aim to get to know more about your business, the way it runs now, and your ambitions for the future so we can add as much value as possible and help you succeed in your goals.

    This is one reason why everything we do or implement within your business is built with scalability in mind. The last thing we want is for us to have to change everything and you to have to pay for that every time your business gets bigger. This is not only expensive, but it can also be time-consuming. We prepare the path for future growth by building a system that’s ready to develop alongside your business, which means giving you the capability to accommodate more data, more employees and more clients.

  • Secures business data and systems

    In any business, security is something that must be taken seriously. Client information, employee profiles, product details, financial data – all this can fall into the wrong hands without the right security measures in place.

    Any form of security breach will have long-term effects on your business. Not only will it disrupt regular operations, but it could also impact negatively on your credibility and your reputation. Potential and existing clients, investors, and other stakeholders might feel that if you can’t protect your own assets, theirs are not safe with you either.

    This is why we always make sure that the latest protocols are in place to keep all of your data secure. We protect your system from potential threats and make sure that these security measures are regularly updated so that you and we are prepared to prevent or fend off any potential attack.

  • Builds long-term relationships

    Regardless of whether you need remote or onsite IT support, we don’t treat any of our clients as if they were simply a contract with an expiry date, but as partners that we intend to work with for years to come. Long-term relationships are important to us because we consider that your growth over time is as much our responsibility and a measure of our own success as it is of yours.

    How does this thinking benefit you? In short, it means that we always strive to make our service progressively better over time. We know how important it is to establish trust between our business and yours, so we’ll take every step possible to make sure that nothing we do could violate that trust.

    Moving from one IT support company to another can be stressful, and the transition is sure to have some impact on your business. But by building a long-term partnership with the best possible IT support company in London, you won’t have to factor in the inconvenience of having to move from one support service to another.

  • Allows you to focus on what you do best

    We believe that no one can run your business better than you. We also know that the key decision-makers in any business always wear many hats, which can sometimes make it hard to focus on the things that are truly important. This can affect your performance and will have an impact on your potential income as well.

    With a dedicated team of experts taking care of all your IT in the background, you’ll have a weight taken off your shoulders so you can focus on what you’re supposed to be doing – running your business. Your time is better spent on the aspects that you do best while leaving all the IT issues to the experts.


If you want to grow your business by optimising your operations, talk to the trusted IT experts here at Cardonet IT Support. We offer a wide range of services that any business, large or small, needs to truly get ahead of the game.

We offer IT support, IT consultancy, managed IT services, managed cloud services, communication and cyber security. Over the time we’ve been in operation, we’ve gathered extensive experience in handling and developing IT solutions for hotels and hotel management, restaurants, pubs and bars, finance associations, manufacturing, charities, the education sector, and more.

Reach out to us on 02030342244 now and let us know what your business needs are. From there, we can come up with the best IT support package that perfectly matches your requirements.

Discover how you could benefit from effective IT Support.

Our friendly team of IT Support engineers will ensure that you are well looked after.

Frequently Asked Questions

What is the role of an IT support specialist?

The best IT support specialists aren’t just on call for you when things go wrong. They are also responsible for analyzing, troubleshooting, and evaluating technological difficulties to overcome them. They handle data security, maintain and upgrade systems and hardware, and can support staff with training in IT systems, as well as handling ad hoc queries by phone or webchat.

What questions should I ask when hiring IT support?

When looking for a firm to offer, say, Microsoft IT support, here are some of the questions you should ask:

  • What services are included in the contract?
  • What is your customer retention rate?
  • What are your typical response times?
  • What experience do you have in providing IT support, and to companies in which industries?

What are the advantages of an IT service?

Outsourcing your IT services to a managed network IT support provider means your staff have dedicated assistance as and when they encounter technical difficulties, which can then be resolved quickly. Your in-house staff can concentrate on the roles they were hired for, and overall productivity levels can be maintained or even improved.

What does IT support include?

IT support helps businesses and individuals use information technology in the best way to further their goals. If you contract with an IT support provider, you’ll usually agree on a package of support that best suits your needs, which may include supply, maintenance and repair of hardware and software, responding to employees’ IT queries, implementing new systems, and so on.

What are the qualities of a good IT technician?

Whether in-house or outsourced, almost every company needs an information technology officer or team to support and maintain computers, networks, and systems. Look for these five key qualities in an IT technician: self-discipline, problem-solving skills, attention to detail, excellent communication abilities, and of course, a passion for technology.

What is an example of an IT service?

One example of an information technology service is when a company applies network security solutions such as firewalls, anti-virus software, web filtering, patch management, built-in VPNs, and regularly scheduled check-ups of existing systems and solutions. Another example might be helpdesk support, a vital tool for any business that doesn’t have an in-house IT team.

How much should I be paying for IT support?

A fully managed IT support plan may cost between £30 and £180 per user or computer each month. This depends on various factors, particularly your day-to-day needs and the level of support required. For example, if you already have formally trained IT professionals on your staff, the cost would be more likely to be lower.

How important are IT services in business?

Trustworthy remote IT support staff can protect your IT systems and help you develop more efficient ways of working. This results in higher levels of productivity and creates potential for higher profits, as well as guaranteeing less downtime of your systems and operations.

Why do you need to hire an IT company?

Managing IT operations in-house is a time-consuming process. The more servers, workstations, and network devices you have to be monitored, the longer it takes, leaving less time for important projects like upgrades and migrations. Hiring additional IT support to look after the basics frees up internal capacity to focus on strategic improvements.

What makes good IT support?

The skills you should look for in an IT support services partner include:

  • The ability to learn new software and hardware.
  • Active listening skills.
  • Analytical ability to resolve technical problems.
  • Knowledge of your business systems and industry.
  • Responsiveness to customer needs.
  • Meticulous attention to detail.
  • Adaptability and great communication skills.

Benefits of Outsourcing IT Support Services for Businesses

The following lists some of the advantages of hiring IT support from a technical provider:

  • Effective Data Management

    Competent 24/7 IT support professionals will create and deploy an effective data management strategy which includes implementing an efficient backup system for all critical files and software to help protect your business from attempted data breaches. They will manage and make secure all your company’s valuable data.

  • Resolution of Complex Problems

    The goal of external IT support services and systems is to provide businesses with the resources they need to acquire better hardware, such as larger memory storage, faster processors, and high-resolution displays. IT professionals can help businesses collate and study data quickly, analyze information, and plan scalability with integrated systems that combine smart applications like mind-mapping software, collaborative systems; and automated processes for making work more streamlined and organized.

Reasons to Hire an IT Support Provider for Your Business

Here are some examples of how technical assistance with IT from external providers can help improve your business:

  • Set up projects for you, such as installation and configuration of new systems, hardware and software.
  • Upskilling and employee development training.
  • Monitoring and managing data remotely, allowing for fast response to errors and system failures.
  • In-person, phone, email, and web assistance to resolve queries and issues quickly.
  • Guaranteed response times, which reduces downtime and revenue and reputational losses.
  • Data security management, including software updates, virus protection, and addressing storage issues.
  • IT asset management and inventory.

Here’s Why You Should Hire the Right IT Support Company

Small to medium-sized companies, in particular, are likely to benefit from hiring remote or onsite IT support. Maintaining your own in-house IT department can be expensive; it’s typically more affordable to secure external, experienced IT support to help your company reach its potential.

Hiring the right IT support firm can help you resolve existing and emerging IT issues which will enhance employee and overall company productivity. That makes your choice of provider critical, so don’t pay lip service to the procurement process. Take the time to research what you need and what options are out there, so you make an informed choice that will truly benefit your business.

IT Support Team: How Can It Help You Save Money?

There are several ways in which IT services can help you save money. To begin with, they can help you use your existing technology more efficiently. They can also suggest the new hardware and software that most appropriately fits your business’ requirements so that you avoid wasting money. They additionally keep your networks and systems running smoothly, preventing overloads and data loss.

A good information technology assistant can also help advise you on how to lower your energy consumption; as well as how to recycle and dispose of electronic equipment in accordance with the relevant legislation. In the long run, all of these actions could save your company money.

But the most important advantage is that they will help keep your IT hardware and software functional, so your operations keep running smoothly and reduce the amount of time that’s previously been lost due to systems not working. Finally, external IT support means that your employees have more time to focus on their actual roles and less time troubleshooting computer issues.

Now that you have a better understanding of how beneficial it is to hire an IT company, it’s time to get in touch with us. Our team of IT professionals is ready to help streamline your systems and enhance productivity within your business. Call today for more information.


"Our team love the service that Cardonet provides and that is what makes them truly different as an IT Service Provider."



Service Desk Industry Best Managed Service Provider 2018 Cardonet IT Support


  • ISO 27001 Information Security Management Certified Cardonet IT Support
  • ISO 9001 Information Security Management Certified Cardonet IT Support
  • Cyber Essentials Certified Cardonet IT Support
  • CiSP Accredited Members Cardonet IT Support
  • UK Government GCloud Certified Cardonet IT Support

Our Commitments

Our Team

We employ friendly professionals who have well-rounded experience, the ability to work in a team and a desire to be helpful.

Our Processes

We continue to invest in our systems and have the standards in place for effective, streamlined and consistent service, customized to meet your needs.

Our Mission

We are dedicated to providing remarkable IT services that improves your performance, increases your productivity and protects you.

Our Promise

We value long-term relationships built on trust. To achieve that, we deliver fully supported vendor neutral solutions that are essential and reasonably priced.

Trusted to deliver expert IT Services by

Best Western Hotels IT Services Partner
Lufthansa Technik IT Services Partner
Holiday Inn Hotels IT Services Partner
Hilton Doubletree Hotels IT Services Partner
Via Hostels IT Services Partner
Hong Kong Tourist Board IT Services Partner
L'oscar Hotels IT Services Partner
Free2Learn IT Services Partner
Halycon Gallery IT Services Partner
Crowne Plaza Hotels IT Services Partner

Book your Free IT Cost Review

Do you feel that you are paying too much for your IT or feel that you are not enjoying good value from your investment? That could be the cost of your:

  • IT Department Headcount
  • Outsourced IT Support Provision
  • Infrastructure and Hosting
  • Vendor Relationships and Licensing
  • Communications
  • Connectivity

Our senior team will use their deep industry knowledge and experience to provide you with a free, independent analysis of your IT delivery and costs.

Now is the time to seize the opportunity to review, rethink and reduce.

Book your IT Cost Review today

IT Outsourcing Due Diligence Checklist pdf Download
Download your comprehensive IT Outsourcing Due Diligence Checklist

This comprehensive IT Outsourcing Due Diligence Checklist will guide you and ensure you ask the right questions as you search for the right IT partner for your organization.

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Transform your IT Support with our experienced team of engineers

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Our Technology Partners

Accredited Microsoft Partner IT Services
Accredited Cisco Partner IT and Networking Services
Accredited Sonicwall Gold Partner Security IT Services
Accredited VMware Partner IT Virtualization Services
Accredited HP Enterprise Partner IT Infrastructure Services
Accredited Veeam Partner IT Backup and Replication Services
Accredited Ruckus Partner IT Services
Accredited HP Partner IT Hardware Services
Accredited Mimecast Partner IT Security Services
Accredited Apple Mac Partner IT Services
Accredited Ubiquiti Networks Partner IT Services
Accredited ESET Partner IT Antivirus Services
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Cardonet Consultancy Limited 7 Stean Street London, Greater London E8 4ED IT Support
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