How to Effectively Prepare Your Hotel for Disaster Recovery

Hotel Disaster Recovery
In today’s day and age, a hotel is almost completely reliant on technology. Even a short period of downtime can have a huge effect on the business. According to Gartner, the average cost of IT downtime is $5,600 per minute. Of course, the actual number will depend on the size of your company and the
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Practices of High-Performing Service Desks: How to find the best IT Support for your Hotel

Best Hotel IT Support
When your hotel runs into IT issues, you want to ensure that your hotel’s IT Support partner will resolve the issues as quickly and efficiently as possible. One of the best indicators of a company’s reliability is how their service desk runs. In this article I will discuss the Key Performance Indicators (KPIs) and other
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15 Questions to ask your Hotel IT Support Provider

15 Questions to ask you Hotel IT Support Provider
In this day and age, the importance of having high quality IT support for your hotel cannot be stressed enough. A hotel relies almost completely on technology, and in a business where the top priority is customer satisfaction, any glitch which could lead to unhappy customers and negative reviews is obviously something you want to
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8 factors to consider when choosing an IT Support provider for your Hotel

Choosing a Hotel IT Support Provider
An experienced IT support company is a vital supplement to any hospitality business. Your reliance on technology means that even a small problem could become a costly, business-threatening situation. It is therefore crucial that the IT Services partner that you engage with is an expert in the hospitality field as you will rely on them
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6 Reasons Your Hotel Should Monitor Your Technology

6 Reasons Monitor Hotel Technology
In a previous article about the importance of environmental monitoring in hospitality, I talked about the different elements that are monitored; temperature, humidity, water ingress and power. In this article I will delve further and highlight the six key reasons why environmental monitoring is so crucial to any business in the hospitality sector. 1. Disaster
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11 Reasons you should Outsource your Hotel IT Support

11 Reasons Outsource Hotel IT Support
Every business today, no matter the size, is almost totally reliant on computers and technology in order to function. This applies to the hospitality field in particular; from checking guests in and out to ensuring that each guest has access to decent WiFi, the entire operation depends on functioning technology. Without sufficient IT support, a
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