Why hotels need 24/7 IT Support
Saturday, 03 December 2022
You might not know it yet, but your hotel needs 24/7 IT support. It will make your guests’ stay better, your staff’s work more fulfilling, and your hotel function even better than it already does. Here’s how. What 24/7 hotel IT support can do for your guests A stress-free stay is secured with 24/7 IT support Today’s
- Published in IT Support
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Technology challenges operating hotels in different geographies
Friday, 18 November 2022
Technology has allowed hoteliers to extend their operations beyond the limits of national borders. Whether growth has come through opening new hotels, acquiring foreign ones, or franchising out your brand, technology has made it easier than ever to operate in different geographies. Technology means instant communication, integrated systems, and a standardized booking process for guests
- Published in IT Support
Hotel PCI Compliance
Wednesday, 12 October 2022
When credit and debit cards began to replace cash as the default method of payments, hoteliers and guests shared a sigh of relief. Paying by card is great for both – customers don’t have to worry about carrying cash around and hotel staff don’t have to go through the hassle and worry of transporting that cash
- Published in IT Consultancy
Hotel Technology Due Diligence
Tuesday, 13 September 2022
A hotel can’t run well without up-to-date and effective technology. Gone are the days of handwritten logbooks and ‘analogue’ check-ins. Having outdated or broken technology is about as bad as having leaky pipes and bad insulation – both make your guests’ stay less pleasant, and their return less likely. Conducting a technology due diligence on
- Published in IT Consultancy
The importance of hotel WiFi access points
Monday, 26 October 2020
Hotel WiFi is a vital amenity for your guests. As such, it is important to have various hotel WiFi access points strategically located throughout your hotel. A survey conducted by Statista found that 89% of hotel guests believed free and seamless internet access was important. Another survey carried out by Hotels.com found that 56% of
- Published in IT Support
Helping our hotel and hospitality customers overcome their NHS Track and Trace challenge
Friday, 21 August 2020
The easing of lockdown restrictions for hospitality came with the government asking hotels, restaurants and pubs to keep temporary records of their customers. That way if it is ever discovered that one of your patrons is unwell, it will be possible to isolate the members of your team who served those guests, as well as
- Published in Customers, IT Support