News - IT Services from Cardonet

Turning MSP reporting into a resilience dashboard: What your board needs to see

Monday, 06 July 2026 by Sagi

managed it operational resilience board it support reporting

Boards are exposed to far more information technology data than they used to be. That has, however, not necessarily improved their ability to manage risk. A monthly support pack can be full of charts and service language yet leave the board with no real feel for how near the organization came to a crisis: a

Published in IT Support, Managed IT

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Hotel Team Technology: Tools That Shape Guest Experience

Wednesday, 24 June 2026 by Pratik Patel

hotel-team-facing-technology shape guest experience

Hotel team-facing technology – housekeeping management, maintenance ticketing, and staff communication platforms – directly determines whether your guest experience delivers on the promise of your brand, from day one of trading. Your hotel can have a flawless PMS and a spotless lobby – but if the housekeeper doesn’t know the room is ready to turn

Flexkeeping hospitality technology Hotel IT Support hotel operations hotel PMS hotel team technology hotelkit housekeeping management maintenance ticketing pre-opening IT

Published in IT Support

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If Your CEO Still Won’t Use AI, You’re Already Behind

Wednesday, 24 June 2026 by Sagi

if ceo still not using ai you are already behind

I am old enough to remember the days when (some) CEOs treated their PC and email as administrative clutter rather than as part of the job. They could still run a business, command a room and make the big calls, but there was always something slightly unreal about it because the machinery of the company

AI leadership AI strategy CEO AI adoption Cloud communications tech Cyber Security digital transformation leadership behavior Managed IT organizational change

Published in Artificial Intelligence

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Break-fix is broken: why restaurant IT support must go proactive

Tuesday, 23 June 2026 by Raphael Waller

break fix broken why restaurant it support must go proactive

For restaurants, break-fix IT support is a false economy because the unplanned downtime, lost covers, and reputational damage it creates almost always cost more than a fixed-fee, proactive managed IT service over the course of a year. Imagine an 11-site casual dining group where two venues lose their POS and network just after the first

break-fix IT hospitality downtime managed IT services multi‑site restaurant IT proactive IT support Restaurant IT Support restaurant network monitoring restaurant POS security

Published in IT Support, Managed IT

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Restaurant PCI DSS Demystified: Payment Security for Single and Multi‑Site Operators

Tuesday, 16 June 2026 by Pratik Patel

restaurant pci dss payment security guide

Many restaurant operators assume their payment provider’s compliance covers the whole business. It does not. If your restaurant takes card payments, PCI DSS – the Payment Card Industry Data Security Standard – applies to you, whether you run one site or twenty. That assumption often leaves gaps in restaurant payment security and PCI DSS compliance.

Cyber Security multi‑site restaurant IT POS security restaurant payment security restaurant PCI DSS

Published in Cyber Security

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When Cybercrime Becomes an Economy: How Internet Growth Turned Attacks into a Trillion‑Dollar Industry

Friday, 29 May 2026 by Sagi

Cybercrime is a commercial ecosystem, not a collection of isolated hackers. Its growth is such that it can be measured in macroeconomic terms rather than incidents. In fact, if it were a country, the 15.6 trillion USD in projected annual losses by 2029 would make it the world’s third‑largest economy – larger than any nation except