What passwordless really means for hotel IT
Thursday, 07 May 2026
If you walk into modern hotels in major global cities you can already see where authentication is going. Staff move between shared workstations, tablets and back-office systems using physical tokens or their phones, not passwords, and the result is a faster, cleaner and more defensible operation. We recently worked with a newly-opened 216-room extended-stay property
- Published in Cyber Security, IT Support, Managed IT
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Design your hotel network at the blueprint stage
Thursday, 07 May 2026
When a new hotel is close to sign-off, most of the attention goes to what guests will see. The rooms, the public areas, the finishes and the brand standards get picked apart in detail, while the network that will carry your guest Wi‑Fi, payments, front desk systems, room tech and building controls is too often
- Published in Managed IT
Shadow IT in Creative Agencies: Why Teams Use Unapproved Tools
Thursday, 07 May 2026
Shadow IT in a creative agency is a workflow stress signal, not a culture problem. When teams build client work across Slack, Dropbox, Canva, and Notion outside the approved stack, it is a sign that your official tools are too slow, too rigid, or too hard to use under deadline pressure. Imagine a 40‑person creative
- Published in Managed IT
Restaurant Franchising and Technology: How a Brand Standard IT Model Protects Your Brand Across Every Location
Monday, 27 April 2026
Restaurant franchises often grow on inconsistent technology: different POS platforms, mixed Wi‑Fi setups, and local IT providers at each site. That increases operational risk, making outages during peak service more likely, weakening PCI‑DSS and data protection controls, and complicating reporting across the franchised estate. A brand standard IT model changes this. By defining one architecture
- Published in IT Support, Managed IT
Designing your hotel IT support model before you lock in the technology stack
Monday, 27 April 2026
You would never sign a long‑term management agreement or flag deal without understanding operational implications, yet many hotel groups still lock in multimillion‑pound technology stacks before deciding who will keep the PMS, POS, Wi‑Fi, building systems, and guest‑facing technology running. The right mix of in‑house, managed IT services, and hybrid support has to be defined
- Published in IT Support, Managed IT
Beyond the Hype: How to Succeed with AI, from Quick Wins to Total Transformation
Thursday, 16 April 2026
We’ve spent the last two blog articles exploring the legitimate hurdles and significant risks surrounding AI adoption. We’ve acknowledged the fears of data breaches, the pressure of compliance, and the strategic danger of being left behind. But now, it’s time to turn the page. What happens when you get it right? What does success with
- Published in Artificial Intelligence, Events





