Providing IT Support to businesses in London and the wider UK

The small IT change that breaks a creative agency 

Tuesday, 17 March 2026 by
creative agency technology change management
Nobody sets out to wreck a launch. The team presenting to a client on Tuesday morning did not know that the shared folder had been reorganised on Monday. The person who reorganised it was genuinely trying to help. They tidied up a structure that had been bothering them for weeks, moved a handful of assets into better-named folders, and
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How reliable IT protects creative agency margin 

Tuesday, 17 March 2026 by
reliable-it-support protects creative agency margin
Creative and advertising agencies often accept fragile IT as the price of doing ambitious work. Treating IT as core delivery infrastructure, not background plumbing, is one of the fastest ways to protect margins and stop burning out your best people.   When IT holds, nobody talks about it. When it fails, everyone remembers. A file server outage during
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Restaurant IT Support for High Turnover Teams 

Thursday, 05 March 2026 by
restaurant it support high turnover teams
Opening: Can Your Tech Survive 100% Turnover  Can your restaurant technology still run a smooth service when half the team joined in the last twelve months. If the answer to that question is “no” then you haven’t designed your restaurant IT support around beginners.   This is a mistake. The latest State of Restaurant Workforce 2024 research from Black Box Intelligence shows hourly turnover in some
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The Multi-Property IT Challenge: Why Fragmented Systems Are Costing You 30% More 

Wednesday, 04 March 2026 by
hotels multi-site it challenge
Why does checking in a guest take two minutes at your flagship London property but ten minutes in Machester?  It’s easy to blame staff and tempting to think that training will simply fix the issue, but the real problem is likely the invisible patchwork of different systems, legacy contracts, and local workarounds that have accumulated over years of expansion.  Decentralized IT
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Windows 10 Has Reached End of Support…Expect More Downtime 

Tuesday, 21 October 2025 by
Windows 10 End of Support More Downtime
If Your Hotel Lobby Went Dark…  Imagine if your hotel’s lobby lost power during check-in, or if your restaurant’s POS system went offline mid-service. Every minute of downtime means frustrated customers, lost revenue, and reputational damage.  Running Windows 10 now puts your business in the same position. Microsoft has officially ended support. That means no more
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Windows 10 End-of-Support is less than one month away

Wednesday, 17 September 2025 by
Less than a month to Windows 10 End of Support
Don’t Let Outdated Devices Disrupt Your Operations  Microsoft will officially end support for Windows 10 on October 14. If you haven’t made the switch yet, you’ll miss critical updates affecting your security and performance. Putting you at risk of an attack, downtime, and increased IT costs.  Nearly 500 million users are, and 240 million of those devices can’t even run
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