Providing IT Support to businesses in London and the wider UK

IT Outsourcing due diligence checklist 2021

Thursday, 22 October 2020 by
A due diligence checklist for outsourcing your IT
We have created this comprehensive IT outsourcing due diligence checklist for you as you look to outsource your IT to help guide you as you look to make the right choice for your new IT Partner. Most businesses are reliant on an effective IT function to keep them operational and their team productive. If you
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IT Documentation Best Practice

Monday, 19 October 2020 by
The best practices for IT documentation
Understanding the importance of IT documentation and how it affects your IT Support is essential. It is just as vital to comprehend IT documentation best practices to make sure your IT documentation process is as efficient as it can be and that any and all changes are well documented as they happen. Keeping track of
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What is Shadow IT and what threats does it pose to your business?

Monday, 21 September 2020 by
An image with text that says: What is Shadow IT and what threats does it pose to your business?
Shadow IT is the use of IT software and hardware that is managed outside of, and without the knowledge of, your IT Support team. The risks associated with Shadow IT include: Not knowing where business data is being stored. Cloud apps being used without appropriate security. Not being able to back up or protect what
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Secure Remote Access and Remote Working in a Post- Covid-19 World

Tuesday, 08 September 2020 by
secure remote access and remote working in a post covid-19 world
Remote working has become increasingly popular over the years as technology has allowed people to work efficiently away from the office. This year, the number of workers using remote access has inflated exponentially, necessitated by social distancing measures due to the pandemic. One thing has become very clear out of all this: remote working is
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The Importance of IT Documentation

Tuesday, 08 September 2020 by
The Importance of IT Documentation
IT documentation is important because it provides your IT Support Partner or IT Support Team with the right information to be able to operate, maintain, support, deliver and protect your IT infrastructure and IT investment. IT documentation is an incredibly valued resource and we have discovered that in most organisations it is poorly managed, difficult
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Helping our hotel and hospitality customers overcome their NHS Track and Trace challenge

Friday, 21 August 2020 by
Hotels Restaurants Hospitality NHS Track Trace Solution
The easing of lockdown restrictions for hospitality came with the government asking hotels, restaurants and pubs to keep temporary records of their customers. That way if it is ever discovered that one of your patrons is unwell, it will be possible to isolate the members of your team who served those guests, as well as
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