Providing IT Support to businesses in London and the wider UK

Is Your Business in Compliance with Kari’s Law?

Sunday, 15 March 2020 by
Kari's law
Kari’s Law was signed into law on February 16th 2018 with the compliance deadline of February 16 2020. Kari’s Law and Ray Baum’s act requires all phonelines in the United States to have the ability to phone the emergency services number 911 without having to dial a number, usually a 9, to reach an external
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Panic Buttons for Hotel Workers

Friday, 03 January 2020 by
panic buttons for hotel workers
Across the United States of America, in states including Illinois, New York, New Jersey and, most recently, California, regulations are being passed to protect hotel workers from assault. Largely, perhaps, as a result of the #MeToo movement, housekeepers are being issued with panic buttons that they can use in the event of assault. The technology
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Part Three: Why Your Business Should Upgrade to Windows 10

Thursday, 08 August 2019 by
upgrade to windows 10
In the concluding article of this series, we will consider the final points that were raised in part one. So far, we have focused on integral issues such as supportability and security: Microsoft is ending support for Windows 7 in January 2020 so there is no better time to upgrade to Windows 10. The lack
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Part Two: Why Your Business Should Upgrade to Windows 10

Wednesday, 31 July 2019 by
upgrade to windows 10
In the second part of this series we will further explore some of the points I discussed in part one. Although it was launched a decade ago, many businesses are still operating on Windows 7. However, the time has come to take the plunge and update software systems to Windows 10. Here are the first
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Practices of High-Performing Service Desks: How to find the best IT Support for your Hotel

Monday, 27 May 2019 by
Hotel IT support
When your hotel runs into IT issues, you want to ensure that your hotel’s IT Support partner will resolve the issues as quickly and efficiently as possible. One of the best indicators of a company’s reliability is how their service desk runs. In this article I will discuss the Key Performance Indicators (KPIs) and other
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15 Questions to ask your Hotel IT Support Provider

Thursday, 16 May 2019 by
15 Questions to ask you Hotel IT Support Provider
In this day and age, the importance of having high quality IT support for your hotel cannot be stressed enough. A hotel relies almost completely on technology, and in a business where the top priority is customer satisfaction, any glitch which could lead to unhappy customers and negative reviews is obviously something you want to
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