Initially, the idea of outsourcing such a vital element of your business may seem daunting. We completely understand that it isn’t easy handing over access and control of your organisation’s technology to someone else. It is a choice that requires putting trust in an external company, which is why we always go the extra mile, put you first and focus on the long term.
Guaranteeing security and reliability are two of the main reasons why many businesses seek a trusted IT company to handle their IT Support and Services.
Running your day to day business operations can be stressful enough without the added pressure of managing your business’s complex technical demands.
Do I really need to outsource my business’ IT Support?
Whether you’re hiring specialist staff or temporary IT tech employees, the return on investment isn’t always feasible. This can be due to a range of factors including;
- Staff are unable to offer 24/7/365 customer support as they are limited due to time constraints, which can lead to an increase in the cost of wages being spent handing out overtime.
- Issues can take longer than necessary to fix compromising your business’ efficiency and customer service satisfaction, especially when it comes to security issues.
- Productivity is impacted when your staff have to drop their other projects to oversee one major problem which could have easily been solved with the proper IT support and systems.
In the long run, opting for a fully functioning outsourced IT Support solution will overall benefit your business in more ways than one.
What additional services can I get that my existing team isn’t already covering?
Sometimes, you won’t know what it is you need until an issue arises. Hopefully, it won’t ever need to come to that. We offer a range of options within our Outsourced IT Support and Services to fit your business’s needs.
Outsourced IT Strategy and Advice
This particular service offers you the unique opportunity to have a senior consultant bring their knowledge and years of expertise to the table. Generally speaking, they’ll review your entire operation and assess what IT strategy is best suited to fit your business.
Outsourced IT Infrastructure
Your business deserves an IT infrastructure that works effectively, is secure, reliable and highly available. By relying on an expert to deliver the right IT infrastructure, you will potentially be able to eliminate your risks, reduce your costs, and remove unnecessary systems complexity.
Outsourced Software Licensing
Ensuring your business is complying with software licensing is no small task. By outsourcing this service, you can rest assured that you have an experienced team reducing your risk of non-compliance, whilst saving time and money.
Outsourced Data Backups
We’ve all been there before when the worst has happened – either your latest backup hasn’t synced properly or it hasn’t worked at all. No business wants to be in a position where their data is compromised. By outsourcing data backups, we can remove the burden of managing your backups and guarantee the availability of your critical business data.
If you are spending too much time dealing with technology issues and if those issues are affecting your team and customer experience, call us on +44 203 034 2244 or +1 323 984 8908. Alternately, you can contact us online. We will be happy to help you overcome your IT challenges so that you can focus on what you do best.