IT Outsourcing due diligence checklist 2021
Thursday, 22 October 2020
We have created this comprehensive IT outsourcing due diligence checklist for you as you look to outsource your IT to help guide you as you look to make the right choice for your new IT Partner. Most businesses are reliant on an effective IT function to keep them operational and their team productive. If you
- Published in Guidance, IT Support
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IT Documentation Best Practice
Monday, 19 October 2020
Understanding the importance of IT documentation and how it affects your IT Support is essential. It is just as vital to comprehend IT documentation best practices to make sure your IT documentation process is as efficient as it can be and that any and all changes are well documented as they happen. Keeping track of
- Published in IT Support
What is Shadow IT and what threats does it pose to your business?
Monday, 21 September 2020
Shadow IT is the use of IT software and hardware that is managed outside of, and without the knowledge of, your IT Support team. The risks associated with Shadow IT include: Not knowing where business data is being stored. Cloud apps being used without appropriate security. Not being able to back up or protect what
- Published in Cyber Security, Guidance, IT Support
Secure Remote Access and Remote Working in a Post- Covid-19 World
Tuesday, 08 September 2020
Remote working has become increasingly popular over the years as technology has allowed people to work efficiently away from the office. This year, the number of workers using remote access has inflated exponentially, necessitated by social distancing measures due to the pandemic. One thing has become very clear out of all this: remote working is
- Published in IT Support
The Importance of IT Documentation
Tuesday, 08 September 2020
IT documentation is important because it provides your IT Support Partner or IT Support Team with the right information to be able to operate, maintain, support, deliver and protect your IT infrastructure and IT investment. IT documentation is an incredibly valued resource and we have discovered that in most organisations it is poorly managed, difficult
- Published in Guidance, IT Support, Managed IT
IT Considerations for a Merger or Acquisition
Thursday, 09 July 2020
As the Covid-19 pandemic continues to affect almost every country globally, the landscape of the economy and business as we know it is changing. As a result, many directors and CEOs are being forced to make huge decisions to ensure the survival of their business. Mergers and acquisitions are part of this. As with any
- Published in IT Support, Managed IT