Hotel Network Monitoring from Cardonet IT Services

Hotel Network Monitoring

Our IT Support team will monitor your hotel systems and technology 24/7. We will be alerted to any issues and will be able to act quickly to minimize any impact on your guests or hotel. This is particularly important as technology today plays such a vital role in your guest experience.

You know how frustrating it is when your hotel is let down by technology, especially when it impacts your guests. By monitoring all of your critical systems 24/7, we are able to help ensure their high availability and can respond to any identified issues quickly to ensure a minimal impact on your operations.

Get a Hotel Network Monitoring Quote
Cardonet IT Services and IT Support London Proud to Support HOSPA

By monitoring all of your hotel technology on a 24/7 basis, we can help ensure the high availability of your systems, which will in turn help ensure that your team can perform to the best of their ability at all times. That will allow you to protect both your reputation and your revenue.

Our hotel network monitoring service covers elements of your technology such as your:

  • Server and databases.
  • Hotel PMS, EPoS, TMS etc.
  • Interfaces.
  • Workstations, laptops and mobile devices.
  • Hotel network and WiFi infrastructure.
  • Backup and data storage infrastructure.

By monitoring your hotel technology 24/7, we are better able to provide you with cost-effective managed support.

24/7 Hotel Network Monitoring Service Benefits

Early recognition of potential issues, helping eliminate downtime at your hotel.

We will transform your IT service delivery, turning your technology services from a reactive to a proactive stance and thereby reducing the chance of downtime by identifying issues early and responding to them quickly. The impact on your hotel's bottom-line from the high availability of all of your IT services will be enormous.

A reduction in the cost of providing technology services to your hotel.

The cost of network downtime to your hotel in lost productivity and reputation damage is potentially significant. By monitoring your hotel's technology platform, you will enjoy higher availability, which helps avoid those costs.

Efficiently manage and optimize your hotel's IT infrastructure performance.

It is often very difficult to find the root cause of IT performance issues that are impacting your team's productivity at your hotel. By monitoring your hotel network 24/7, we can uncover the root causes of issues and this will help accelerate problem identification and resolution, which in turn helps optimize your hotel's IT infrastructure performance.

Help manage your growing, changing infrastructure while remaining secure.

Your hotel network is complex. As more and more devices are added to improve your operations as well as your guest experience, the complexity in your network increases. With our 24/7 network monitoring, we can keep track of your complex hotel network in order to ensure its smooth performance at all times.

Best Western Hotels IT Services Partner
Holiday Inn Hotels IT Services Partner
Hilton Doubletree Hotels IT Services Partner
L'oscar IT Services Partner
Via Hostels IT Services Partner
Harbour Hotels IT Services Partner
AB Hotels IT Services Partner
Crowne Plaza Hotels IT Services Partner

Discover the benefits of 24/7 network monitoring for your hotel.

Our friendly, experienced hotel IT team are on hand to ensure your monitoring is effective.

24/7 Hotel Network Monitoring Service Features

  • Hotel network performance monitoring and management.
  • Server and hotel application monitoring: PMS, TMS, EPoS, Spa etc.
  • Network traffic analyzer for utilization and bandwidth monitoring.
  • Network configuration management to help with your hotel's compliance.
  • Complete, multi-vendor device support using standard protocols.
  • Agent-less operation, reducing rollout and ongoing management efforts.
  • 'Live' network map of your entire hotel's IT Infrastructure.
  • Ability to scale to monitor thousands of your hotel's network devices.
  • Fully managed, 24/7 monitoring from our experienced network monitoring team.

24/7 Hotel Network Monitoring Service Options

  • Monitor all, or only specific parts of your hotel network.
  • Enjoy just an alerting service, or integrated support too.

Allowing you to do more

  • Be in control of your hotel's IT Infrastructure 24/7.
  • Identify weakness in your hotel network.
  • Trend analysis to identify bottlenecks and help you make better investment decisions.
  • A scalable solution that can grow to meet your hotel's changing needs.
  • Free up your team's time for other, more important tasks.
  • Keep on top of your entire hotel technology infrastructure.
Oracle Hospitality Opera PMS Hotel IT Services Partner
Guestline PMS Hotel IT Services Partner
Brilliant Hospitality PMS Hotel IT Services Partner
Protel PMS Hotel IT Services Partner
Hilton OnQ PMS Hotel IT Services Partner
Oracle Micros POS IT Services Partner
Lightspeed POS Hotel IT Services Partner
Zonal POS Hotel IT Services Partner
Opentable Reservations Hotel IT Services Partner
Fourth Hospitality Hotel IT Services Partner
Core Spa Premier Software Hotel IT Services Partner
Onity Access Control Hotel IT Services Partner


"As providers of audit, accountancy, bookkeeping, tax, consultancy and insolvency services, we often find ourselves working to strict deadlines. Thanks to Cardonet’s dedication, our multiple IT systems always perform as they should, even under heavy load. At SPW, we see our partnership with Cardonet an essential factor in our ability to provide our clients with the high-quality financial services that they expect from us."



Service Desk Industry Best Managed Service Provider 2018 Cardonet IT Support


  • ISO 27001 Information Security Management Certified Cardonet IT Support
  • ISO 9001 Information Security Management Certified Cardonet IT Support
  • Cyber Essentials Certified Cardonet IT Support
  • CiSP Accredited Members Cardonet IT Support
  • UK Government GCloud Certified Cardonet IT Support

Our Commitments

Our Team

We employ friendly professionals who have well-rounded experience, the ability to work in a team and a desire to be helpful.

Our Processes

We continue to invest in our systems and have the standards in place for effective, streamlined and consistent service, customized to meet your needs.

Our Mission

We are dedicated to providing remarkable IT services that improves your performance, increases your productivity and protects you.

Our Promise

We value long-term relationships built on trust. To achieve that, we deliver fully supported vendor neutral solutions that are essential and reasonably priced.

Trusted to deliver expert IT Services by

Best Western Hotels IT Services Partner
Lufthansa Technik IT Services Partner
Holiday Inn Hotels IT Services Partner
Hilton Doubletree Hotels IT Services Partner
Via Hostels IT Services Partner
Hong Kong Tourist Board IT Services Partner
L'oscar Hotels IT Services Partner
Free2Learn IT Services Partner
Halycon Gallery IT Services Partner
Crowne Plaza Hotels IT Services Partner

Book your Free IT Cost Review

Do you feel that you are paying too much for your IT or feel that you are not enjoying good value from your investment? That could be the cost of your:

  • IT Department Headcount
  • Outsourced IT Support Provision
  • Infrastructure and Hosting
  • Vendor Relationships and Licensing
  • Communications
  • Connectivity

Our senior team will use their deep industry knowledge and experience to provide you with a free, independent analysis of your IT delivery and costs.

Now is the time to seize the opportunity to review, rethink and reduce.

Book your IT Cost Review today

IT Outsourcing Due Diligence Checklist pdf Download
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Cardonet will monitor your hotel's IT infrastructure 24/7

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Our Technology Partners

Accredited Microsoft Partner IT Services
Accredited Cisco Partner IT and Networking Services
Accredited Sonicwall Gold Partner Security IT Services
Accredited VMware Partner IT Virtualization Services
Accredited HP Enterprise Partner IT Infrastructure Services
Accredited Veeam Partner IT Backup and Replication Services
Accredited Ruckus Partner IT Services
Accredited HP Partner IT Hardware Services
Accredited Mimecast Partner IT Security Services
Accredited Apple Mac Partner IT Services
Accredited Ubiquiti Networks Partner IT Services
Accredited ESET Partner IT Antivirus Services
Contact TOP
Cardonet Consultancy Limited 7 Stean Street London, Greater London E8 4ED
London Map +442030342244
Cardonet US Inc 750 N. San Vicente Blvd, West Hollywood Los Angeles, California 90069
Los Angeles Map +13239848908
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