Restaurant IT Support from Cardonet IT Services

Restaurant IT Support

We know what it takes to effectively support your restaurant business from a technology standpoint. Our friendly, experienced UK based support team are available 24x7x365 to keep you operational and protect both your revenue and your reputation.

At a time when your patrons are demanding more from you and with so many competitive options to choose from, it is imperative that you provide your team with the fast and effective support that they need to make each customer touch point a positive one.

Get a Restaurant IT Support Quote
Cardonet IT Services and IT Support London Proud to Support HOSPA

By outsourcing your IT support to a single, experienced provider, we can ensure the high availability and security of your back-office systems such as your servers, storage, connectivity, POS, KDS, guest WiFi etc.

We can support all of your restaurant IT Infrastructure, including, but not limited to:

  • Network Support - So many of your restaurant systems are reliant on a fully functioning network. We will ensure that your network works well by monitoring and supporting it 24x7.
  • Desktop and End User Support - When things go wrong at your restaurant, you need a responsive partner to help your team get back up and running again quickly.
  • Server Support and Administration - We will administer and maintain all of your core restaurant technology infrastructure to ensure that it is up-to-date, secure and always available when you need it.
  • Application Support - As a restaurant, you need to integrate a number of different applications and ensure that they work together. We have experience supporting a number of popular restaurant specific platforms and will act as your single point of contact for all vendor enquiries.
  • Network Security - Part of our role is to ensure that your restaurant network remains secure, segmenting your corporate and guest networks and ensuring that all of your infrastructure is patched and kept up to date at all times.

Restaurant IT Support Benefits

Keep your restaurant team happy.

You work hard finding and retaining the best people to work in your restaurant and you know what a difference good people can make. It makes sense to invest in a reliable technology platform that is fully supported by a trusted and transparent single point of contact with extensive restaurant and hospitality experience. That will make the lives of your team easier and will reduce the likelihood that they will be tempted to leave, which will ultimately improve your customer's experience.

Lower your restaurant IT support costs, while improving your flexibility and responsiveness.

As a restaurant, you don't work during 'normal' business hours. Instead you need true 24x7 restaurant IT support to ensure that issues can be fixed quickly and effectively without negatively impacting your customer's experience. It is a lot cheaper and easier to outsource this service to a dedicated outsourced provider compared to employing your own in-house team. You will also enjoy more flexible, responsive support from a team of highly skilled engineers, many with unique skill-sets.

Enjoy proactive support and extensive 24x7x365 monitoring for your restaurant IT infrastructure.

We will identify issues with your IT infrastructure quickly using our array of leading 24x7 monitoring tools and will work hard to overcome them before they affect your restaurant operations. This provides your restaurant with a more stable infrastructure and it will helps you better serve your patrons.

You enjoy access to a diverse team of knowledgeable, experienced restaurant technology experts.

By outsourcing your restaurant's IT Support you enjoy access to a wide team of technology experts, many of whom have specialised skill sets that would otherwise be cost prohibitive to employ directly. This will help improve resolution times, will help keep your team happy and productive and will allow you to focus on other, more important parts of your business.

Benefit from transparent IT support reporting and regular, meaningful communication.

We have a great deal of experience in hospitality and know what good customer service is. Our team do are friendly and will take ownership of all issues, going the extra mile in order to ensure that your restaurant is not adversely impacted by technology issues. Not knowing that progress is being made is frustrating, so we prioritise communications and provide you with regular updates so that you know where you stand and can make better, more informed decisions.

Keep your restaurant operational with a range of spares and loan equipment.

If something does go wrong and you find yourself in a situation where a technology failure is impacting your restaurant operations, you can rest easy knowing that we can quickly provide you with temporary loan equipment to get you through until we can put a more permanent solution in place. That could be as simple as installing temporary networking equipment or providing 4G network access, to a full temporary infrastructure rollout.

Sopwell House Restaurants IT Services Partner
Schpoons and Forx Restaurants IT Services Partner
Parkers Tavern Restaurants IT Services Partner
L'oscar Cafe Restaurants IT Services Partner
Level 8ight Restaurants IT Services Partner
Jetty Restaurants IT Services Partner
Baptist Bar and Grille Restaurants IT Services Partner
Arch Hunter Restaurants IT Services Partner

Discover how we can professionalise your restaurant IT support.

Our friendly, experienced IT team understand and can meet your restaurant's technology needs.

Restaurant IT Support Features

  • Versatile IT Support agreements to meet your restaurant's needs.
  • Complete, friendly and responsive end-user IT Support.
  • 24x7x365 networking monitoring and alerting.
  • Guaranteed response times.
  • Spares and temporary loan equipment.
  • 3rd party vendor support and escalation.
  • Regular proactive support.
  • Remote restaurant IT support.
  • Onsite restaurant IT support.
  • Out of hours IT support.
  • Comprehensive reporting.
  • Restaurant IT roadmap support.
  • A single point of contact for all of your Restaurant IT Support needs.

Restaurant IT Support Options

  • A range of hours up to 24x7x365.
  • Just a particular skill set, or complete end-to-end support.
  • Outsource either all, or just part of your needs.
  • 3rd party support.

Allowing you to do more

  • Rest easy knowing that you have 24x7 support for your restaurant.
  • More easily retain your team by removing technology frustrations.
  • Get support for your multiple restaurant systems.
  • Build a better guest experience.
  • Make smarter decisions that will give you a competitive edge.
  • Streamline your operations and maximise your revenue potential.
  • Keep your restaurant patrons happy and ensure they return often.
  • Get access to a skilled and experienced restaurant IT support team.
  • Enjoy an improved return on your restaurant technology investment.
  • Give your restaurant team the reliable platform they need to meet your guest's demands.
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Awards

Service Desk Industry Best Managed Service Provider 2018 Cardonet IT Support

Accreditations

ISO 27001 Information Security Management Certified Cardonet IT Support ISO 9001 Information Security Management Certified Cardonet IT Support

Trusted to deliver expert IT Services by

Best Western Hotels IT Services Partner
Lufthansa Technik IT Services Partner
Holiday Inn Hotels IT Services Partner
Hilton Doubletree Hotels IT Services Partner
Via Hostels IT Services Partner
Hong Kong Tourist Board IT Services Partner
L'oscar Hotels IT Services Partner
Free2Learn IT Services Partner
Halycon Gallery IT Services Partner
Crowne Plaza Hotels IT Services Partner

Cardonet will provide you with the right IT Support for your Restaurant

Call us on +44 203 034 2244 or +1 323 984 8908, email us at or fill out the following form to start the conversation.

Our Technology Partners

Microsoft Technology Partners IT Services
Cisco Technology Partners IT Services
Sonicwall Technology Partners IT Services
VMware Technology Partners IT Services
HP Enterprise Technology Partners IT Services
Veeam Technology Partners IT Services
HP Technology Partners IT Services
Mimecast Technology Partners IT Services
Apple Mac Technology Partners IT Services
Avira Technology Partners IT Services
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Cardonet Consultancy Limited 7 Stean Street London, Greater London E8 4ED
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