Market Research Agency IT Support from Cardonet IT Services

Market Research Agency IT Support

As a market research agency, your service delivery is intricately tied to technology. As your trusted IT partner, we fully acknowledge our role and responsibility in safeguarding your revenue and elevating your reputation. Our experienced IT support team is at your service whenever you need their expertise, ensuring uninterrupted operations and providing prompt and reassuring IT support to your team.

Our team have been explosed to and enjoy a profound understanding of many market research agencies technology environments and we have regularly implemented tailored systems and processes to ensure the utmost levels of availability and security for your critical applications and data.

Get a Market Research Agency IT Support Quote

By entrusting your IT support to a single, highly experienced partner with an in-depth understanding of the market research agency landscape, you can have confidence that your team will receive the necessary assistance, and you will have a dependable ally in every situations.

We possess the expertise and knowledge to provide comprehensive support for all your technology needs, including, but not limited to:

  • User Support and Desktop Assistance - As a responsive IT partner, we expedite your team's recovery from IT issues, regardless of their location.
  • Application Support - Serving as your sole point of contact, we take charge of application-related issues and offer support for your team.
  • Network Support - We ensure your agency's network functions as intended by monitoring and providing support around the clock, addressing issues remotely or onsite as needed.
  • Server and Cloud Support - We manage and maintain your core infrastructure to ensure it remains current, secure, and highly available.
  • Network and User Security - Safeguarding the security of your critical data and systems is a central part of our mission. We implement tools and solutions to regularly patch and update them.

Our IT support team is always prepared to assist you in overcoming any IT challenges your market research agency may encounter. This ensures that you and your team can remain productive without being hampered by technological distractions.

Market Research Agency IT Support Benefits

Enhance your market research agency team's satisfaction with technology.

When your team is equipped with the right technology and reliable IT support, their productivity and overall happiness increase. Outsourcing your IT support to a trusted IT partner can ensure your team has the essential resources to perform their roles effectively. This results in heightened productivity, happier clients, and improved outcomes.

Boost flexibility and responsiveness while reducing your market research agency IT support costs.

Maintaining an internal IT team can be costly, particularly when they work remotely. Outsourcing your market research agency IT support to a dedicated IT partner can lead to cost savings on salaries, benefits, and overhead expenses. We provide more flexible and responsive support compared to an in-house team and have access to a larger pool of expert resources when needed.

Enjoy predictable costs with an infinitely scalable IT support solution.

Outsourcing your IT support allows for better budgeting of your IT expenses. You will have a fixed monthly fee for effective planning, and lifecycle management, helping you avoid unexpected costs associated with hiring and retaining an in-house team. Our services can scale to accommodate your changing needs, allowing you to effortlessly adjust the level of support as your agency grows or contracts.

Leverage external insight for improved risk management and security.

We possess extensive knowledge in technology and cybersecurity best practice. Our IT support team is well-equipped to assist you in implementing best practice, safeguarding your data, enhancing processes, mitigating security risks, and ensuring compliance with relevant regulations. This will enhance your workflow while reducing the likelihood of security incidents.

Access a diverse team of skilled IT experts.

Our team comprises experienced technology experts, many with specific specializations. These experts can assist you with everything from resolving basic issues to supporting complex solutions. They are dedicated to keeping your market research agency team productive and content, improving resolution times, and allowing you to focus on your top priorities.

Benefit from proactive support and comprehensive 24/7/365 monitoring.

Thanks to our advanced 24/7 monitoring tools, we proactively identify and address issues before they impact your users and market research agency operations. This approach minimizes downtime and helps ensure business continuity.

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Count on our IT support team to help you overcome your IT challenges.

Our dependable IT team is here to provide a consistently exceptional support service.

Market Research Agency IT Support Features

  • Tailored IT support agreements designed to align with your needs.
  • IT support that is comprehensive, swift, and reliable.
  • 24/7/365 networking monitoring and alerting.
  • Guaranteed response times.
  • Support and escalations to third-party vendors when needed.
  • Proactive support aimed at preventing disruptions before they occur.
  • Outstanding remote IT support.
  • Scheduled and responsive onsite IT support.
  • After-hours IT support availability.
  • Comprehensive performance reporting.
  • A single point of contact for all of your agency IT support needs.

Market Research Agency IT Support Options

  • A range of hours up to 24/7/365.
  • Just a particular skill set, or complete end-to-end support.
  • Outsource either all, or just part, of your needs.
  • Third-party technology support.

Allowing you to do more

  • Eliminate IT frustrations and bolster employee retention.
  • Enhance your competitive edge through well-informed decision-making.
  • Streamline operations and unlock revenue potential.
  • Experience peace of mind with reliable IT support.
  • Focus on your agency's core activities.
  • Harness the expertise of a seasoned agency IT support team.
  • Achieve improved returns on your technology investment.
  • Meet client demands by providing your team with a supported platform for service delivery.
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"As providers of audit, accountancy, bookkeeping, tax, consultancy and insolvency services, we often find ourselves working to strict deadlines. Thanks to Cardonet’s dedication, our multiple IT systems always perform as they should, even under heavy load. At SPW, we see our partnership with Cardonet an essential factor in our ability to provide our clients with the high-quality financial services that they expect from us."



Service Desk Industry Best Managed Service Provider 2018 Cardonet IT Support


  • ISO 27001 Information Security Management Certified Cardonet IT Support
  • ISO 9001 Information Security Management Certified Cardonet IT Support
  • Cyber Essentials Certified Cardonet IT Support
  • CiSP Accredited Members Cardonet IT Support
  • UK Government GCloud Certified Cardonet IT Support

Our Commitments

Our Team

We employ friendly professionals who have well-rounded experience, the ability to work in a team and a desire to be helpful.

Our Processes

We continue to invest in our systems and have the standards in place for effective, streamlined and consistent service, customized to meet your needs.

Our Mission

We are dedicated to providing remarkable IT services that improves your performance, increases your productivity and protects you.

Our Promise

We value long-term relationships built on trust. To achieve that, we deliver fully supported vendor neutral solutions that are essential and reasonably priced.

Trusted to deliver expert IT Services by

Best Western Hotels IT Services Partner
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Hilton Doubletree Hotels IT Services Partner
Via Hostels IT Services Partner
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Free2Learn IT Services Partner
Halycon Gallery IT Services Partner
Crowne Plaza Hotels IT Services Partner

Book your Free IT Cost Review

Do you feel that you are paying too much for your IT or feel that you are not enjoying good value from your investment? That could be the cost of your:

  • IT Department Headcount
  • Outsourced IT Support Provision
  • Infrastructure and Hosting
  • Vendor Relationships and Licensing
  • Communications
  • Connectivity

Our senior team will use their deep industry knowledge and experience to provide you with a free, independent analysis of your IT delivery and costs.

Now is the time to seize the opportunity to review, rethink and reduce.

Book your IT Cost Review today

IT Outsourcing Due Diligence Checklist pdf Download
Download your comprehensive IT Outsourcing Due Diligence Checklist

This comprehensive IT Outsourcing Due Diligence Checklist will guide you and ensure you ask the right questions as you search for the right IT partner for your organization.

Download your checklist now

Enjoy remarkable market research agency IT Support from our friendly team

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Our Technology Partners

Accredited Microsoft Partner IT Services
Accredited Cisco Partner IT and Networking Services
Accredited Sonicwall Gold Partner Security IT Services
Accredited VMware Partner IT Virtualization Services
Accredited HP Enterprise Partner IT Infrastructure Services
Accredited Veeam Partner IT Backup and Replication Services
Accredited Ruckus Partner IT Services
Accredited HP Partner IT Hardware Services
Accredited Mimecast Partner IT Security Services
Accredited Apple Mac Partner IT Services
Accredited Ubiquiti Networks Partner IT Services
Accredited ESET Partner IT Antivirus Services
Contact TOP
Cardonet Consultancy Limited 7 Stean Street London, Greater London E8 4ED
London Map +442030342244
Cardonet US Inc 750 N. San Vicente Blvd, West Hollywood Los Angeles, California 90069
Los Angeles Map +13239848908
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